This client is a used computer equipment broker who buys used equipment, disassembles it, and sells the parts. They have Process Director installed and recently upgraded to the latest Information Director.

Quote from their Controller:

"We've had Process Director in service for over three years and it has helped us streamline our processes, reduce our paperwork, get easy and thorough access to information and expand our sales volume without the need for additional personnel. Our sales order time, order to shipped, improved from one day to as little as one hour and our purchase order time, order to inventory stocking, experienced similar reductions. It handled our unique inventory disassembly process where other systems under consideration could not. ”

The next client is a nationwide distributor of packaging materials and services. They have Process Director and Information Director.

Quote from their Shipping and Receiving Manager:

“We implemented our Process Director system in 3 months. It’s easy to learn and use interface allowed us to transition from manual systems to automated systems quickly. Process Director keeps accurate inventory, allows keeping track of material kits, tracks all shipping documents, and gives us reports that help us get the information we need. Process Director is saving me at least 10 hours a week.”

The next client is a producer of multimedia including CD, DVD, videotapes, and audiotapes for music and software companies. They have had Process Director and Report Manager (now Information Director) installed since 1996. They are using Process Director to track all orders for each of their product lines from order entry through a series of office functions, scheduling, manufacturing processes, and shipping. They print out move tickets, pick tickets, and shipping documentation. The rest of the process is controlled electronically by completing tasks through the process at workstations distributed throughout the office and manufacturing floor.

 Quotes from one of their customer service representatives and the system administrator:

“Prior to implementing Process Director CSRs (Customer Service Reps) filled out orders manually and passed them to key punch operator. Paper flowed through shop in folders taking several days to a week to get to scheduling and start order on the shop floor. To get status of orders we had to hunt down people in the shop. With Process Director orders get through the different departments and to the shop floor the same day and we are able to view status and get status reports for our clients directly from Process Director and Report Manager.”

“The system requires very little maintenance on my part. Saros has provided utilities to archive old data and keep the system performance at expected levels.”

This client is a major provider of fire extinguisher equipment and anodized components.

Quote from their IS manager:

"Saros installed Information Director and streamlined the interface between EDI and Progress accounting/order management. The ID system:

• meets bar-coding, labeling, and documentation needs for 100's of orders per day (1000's of line items)
• reduced order processing from 2 weeks to 2 hours
• eliminated requirements for 1.5 people"